SweetSpotⓇ
- My baby is 2 months old - why don't I have SweetSpot® yet?
- What is SweetSpot®?
- Does SweetSpot indicate the time we should start getting ready to sleep, or when my child should already be asleep?
- What to do if my child misses a nap
- What age-range is SweetSpot® for?
- Why is SweetSpot recommending an extra nap?
Sleep Plans
- What are sleep plans?
- Why do my SweetSpotⓇ predictions differ from Schedule Creator and my Recommended Schedule in my Premium Sleep Plan?
- Should I follow the schedule recommendations in SweetSpotⓇ, Schedule Creator or my Premium Sleep Plan?
- I have a Premium subscription. How do I use my child’s sleep plan compared to Tips in Insights?
- How do sleep plans work for twins or multiples?
- Will a medical expert review my information?
Insights
- What is Huckleberry Insights?
- What are the caregiver experiences in Insights?
- How do I turn off Insights topics that aren't useful to me?
- What are Tips in Insights?
- What are Miniplans in Insights?
- How do I use is the Insights questionnaire?
Berry
AI logging
- How do I upload an image in AI logging?
- What is the AI logging feature?
- What can you log with AI logging?
- Where can I find the AI logging feature?
- How do I use AI logging?
- How do I switch between children in AI logging?
Widgets and lock-screen updates
Apple Watch
- Can I use SweetSpot® on my Apple Watch?
- Siri with Apple Watch FAQs
- What can I track with Huckleberry on Apple Watch?
- Do I need a paid membership to get the Apple Watch feature for Huckleberry?
- Why is Siri on Apple Watch logging things twice?
- Is the Apple Watch feature available for Android users?
Schedule Creator
Siri
Sleep Tracking
- How do I change the day’s start and end times?
- Can another caregiver track sleep for the same child?
- What do the different Sleep Details icons mean?
- Do I need to track every night waking?
- How do I edit or delete a sleep session?
- How do I log a sleep session in the past, or one that started 10 minutes ago?
App Tracking
Reports
- What's the difference between basic reports (free) and Enhanced Reports?
- Can I adjust what a "day" is, so it will be 12AM - 12AM instead of morning to morning?
- Why are the day and week view totals different from the Summary totals?
- How can I update my reports to show only the categories I track?
- Why don't I see all my logged data in the reports?
- What’s the Wake Windows vs. SweetSpot report? How do I read the report?
Reminders
- How to use Siri with Huckleberry
- Why am I not getting reminder notifications on my Android?
- Will my reminder sound if I have sound turned off on my phone?
- Why am I getting delayed notifications on my Android?
- Why am I not getting reminder notifications on my iPhone?
- Do reminders sync across devices? Why isn't my reminder synching?